HARWANSH
Bengaluru, India · Open to Leadership, Board & Consulting Engagements
Engineering Manager — Platform & Tools Atlassian Platform Expert Independent Director Consultant & Advisor Doctor of Business Administration

Dr. HarwanshPratap Tiwari

9+ years architecting enterprise platforms at Fortune 500 scale — supporting 500 to 45,000 users. Open to Engineering Manager roles in platform & tools, independent director engagements, and selective consulting across the Atlassian ecosystem, tech leadership, and board governance.

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Atlassian Platform Engineering Jira Data Center HA/DR AI Automation · Atlassian Rovo Forge App Development SAFe Agilist · TOGAF · COBIT DBA · Golden Gate University · Conferred 2026 3M · ICE Mortgage · Infosys · Birlasoft Consulting & Board Advisory Independent Director Engagements Open to Leadership Roles Atlassian Platform Engineering Jira Data Center HA/DR AI Automation · Atlassian Rovo Forge App Development SAFe Agilist · TOGAF · COBIT DBA · Golden Gate University · Conferred 2026 3M · ICE Mortgage · Infosys · Birlasoft Consulting & Board Advisory Independent Director Engagements Open to Leadership Roles
01

About me

01
HT
Portrait coming next

I'm a Technical Lead – Tools & Platform with 9+ years of experience designing, scaling, and governing enterprise development tooling ecosystems — with deep expertise in the Atlassian platform.

Based in Bengaluru, I currently lead platform engineering at 3M, owning a tooling ecosystem that serves 10,000+ users globally. My work spans platform strategy, AI-driven automation (Atlassian Intelligence, Rovo), Forge-based extensibility, and HA/DR architecture for mission-critical infrastructure.

I hold a Doctor of Business Administration (DBA) from Golden Gate University, with research focused on financial goal planning and investment decision-making among young professionals in India.

I'm currently open to Engineering Manager and platform leadership roles, independent director / board advisory engagements, and selective consulting across the Atlassian ecosystem, tech leadership, and enterprise technology governance.

0
Years in Platform Engineering
$109K+
Annual Cost Savings Delivered
0
Users Supported Globally
0
Migrations · Zero Data Loss
Jira DC Confluence Jira Align JSM Forge ScriptRunner REST API Jenkins GitHub SAFe HA/DR Atlassian AI Rovo Miro Figma
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Work & Experience

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2022—
Lead Operations Analyst – Tools & Platform Lead
3M · Bengaluru, India
Own and scale enterprise tooling ecosystem (Jira, JSM, Confluence, Miro, Figma) for 10,000+ global users. Built AI-assisted ticket triaging reducing triage effort by 40%. Architected 4-node Jira Data Center cluster with HA/DR and zero-downtime upgrades. Led team of 12 engineers. Delivered $109K+ annual cost savings.
Present
2021–22
Cloud Automation Engineer – Atlassian Platform (L3)
ICE Mortgage Technology · Pune, India
Owned L3 administration of Jira, Confluence, and Bitbucket for 2,000+ users. Designed automation frameworks using REST APIs, reducing manual effort by 40%. Integrated Atlassian tools with CI/CD pipelines (GitHub, Jenkins).
Full-time
2019–21
Senior Associate Consultant – Jira & Jira Align (L2)
Infosys · Bengaluru, India
L2 administration for Jira and Jira Align supporting 45,000+ users. Implemented SAFe portfolio-level planning across 100+ teams. Led Server to Data Center migrations with zero downtime.
Full-time
2018–19
Software Engineer – Atlassian Tools (L1)
Birlasoft · Bengaluru, India
L1 support for Jira and Confluence across 1,500+ users. Configured workflows, permission schemes, and managed plugin lifecycle. Built dashboards improving engineering visibility.
Full-time
2017–18
Associate Software Engineer – Jira Administration
Dotdash Meredith India · Bengaluru, India
L1 administration for Jira and Confluence, 500+ users. Managed onboarding, access provisioning, SLA adherence, and built foundational expertise in Atlassian platform operations.
Full-time
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Consulting & Advisory

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I.

Atlassian Ecosystem

Platform strategy, governance, and architecture across Jira DC, JSM, Confluence, Bitbucket, and Jira Align. Server / DC ↔ Cloud migrations (200+ executed). Forge custom apps. AI-driven automation with Atlassian Intelligence and Rovo. HA/DR up to 45,000 users.

II.

Career in Tech

1:1 advisory for senior engineers, platform leads, and engineering managers — the IC-to-leadership transition, stakeholder influence, credibility at staff and principal levels, and building the kind of platform expertise that compounds across a career.

III.

Independent Director & Board Advisory

Board-level engagements for SaaS, fintech, and tech-adjacent businesses — technology governance, platform strategy, engineering organization design, and SDLC alignment. Backed by TOGAF, COBIT, ITIL, and PMP credentials.

"Real platform expertise isn't learned in courses — it's earned running systems that can't go down."

Start a conversation
04

Education & Credentials

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Doctorate · Conferred 2026
Doctor of Business Administration
Golden Gate University
Apr 2023 – Apr 2026 GPA 3.850 Business & Data Analytics
Research Focus

A Framework for Financial Goal Planning and Investment Decision-Making among Young Middle-Class Salary Earners in India

Undergraduate
Bachelor of Engineering
Electronics & Communications Engineering
Rajiv Gandhi Prodyogiki Vishwavidyalaya
Jul 2012 – Jun 2016 CGPA 7.71
Certifications
PMP®
Project Management Professional
Project Management Institute
SA
SAFe® Agilist
Scaled Agile Inc.
ITIL
ITIL Foundation
Axelos / PeopleCert
ACP
Atlassian Cloud — Jira Admin
Atlassian · ACP-120
TOGAF
Enterprise Architecture
The Open Group
COBIT
IT Governance Framework
ISACA
PSPO I
Professional Scrum Product Owner I
Scrum.org
Six Sigma
Lean Six Sigma
Process Excellence
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Articles & Ideas

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Platform Performance
Your Jira is Slowing Down Your Team (And You Don't Even Know It)
The silent performance killers hiding inside your Jira instance — and how to diagnose and fix them before they become a crisis.
Read
Career & Leadership
From Jira Admin to Platform Architect: The Mindset Shift
Administration is about keeping the lights on. Architecture is about deciding where to put them. Here's how to make the leap.
Read
Governance
Stop Customizing Jira for Every Team — You're Creating Chaos
Over-customisation is the #1 reason enterprise Jira instances become unmanageable. Here's the governance model that brings it back under control.
Read
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Get in Touch

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Whether you're hiring for an engineering manager role, exploring board / independent director engagements, or scoping a consulting project across the Atlassian ecosystem — I'd be glad to hear from you. I read every message and reply within 24 hours.

Email
tiwari.harwansh30
@gmail.com
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LinkedIn
linkedin.com/in/
harwansh
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