Harwansh Pratap Tiwari
If your Atlassian platform is costing too much, drifting without governance, or slowing teams down — I can help. I design, scale, and govern Jira, Confluence, JSM, and Jira Align ecosystems for enterprise teams, with a track record of $100K+ in savings and 200+ no-data-loss migrations.
Enterprise Jira, Confluence, JSM, Jira Align, and developer tooling experience across Fortune 500 environments.
Delivered through license reviews, app rationalization, automation, and platform governance in prior enterprise roles.
Experience supporting and scaling Atlassian ecosystems across large enterprise environments.
Led platform migrations, upgrades, and transitions with reliability and governance controls across prior employment roles.
I am an enterprise Atlassian platform leader and independent Jira consultant with 9+ years of experience designing, scaling, and governing development tooling ecosystems.
Based in Bengaluru, I currently lead platform engineering at 3M, supporting 10,000+ global users across Jira, Confluence, Jira Align, JSM, automation, and platform governance.
My work spans Atlassian architecture, HA/DR, AI-assisted automation, Forge extensibility, cost optimization, and operating models for mission-critical engineering platforms.
I am also a Doctor of Business Administration candidate at Golden Gate University, focused on business analytics, financial planning, and decision-making research.
I take on a limited number of consulting engagements alongside my enterprise role — which means every project gets genuine, undivided attention. My hands-on platform ownership at 10,000+ user scale gives me current, real-world context that most consultants lack. I am transparent about availability upfront and only engage on projects where I can commit the attention they deserve. Initial enquiries are treated in confidence.
Most teams only notice platforms when they fail.
At enterprise scale, Jira and Confluence are not just tools — they become operating systems for planning, delivery, governance, and collaboration. My work as an Atlassian consultant focuses on making these platforms reliable, cost-efficient, and simple enough for teams to move fast without losing control. Fewer incidents, lower platform costs, faster team onboarding, and a governance model that scales without constant firefighting.
For enterprise teams — typically 500+ users — who need an Atlassian consultant for a migration, governance overhaul, cost reduction, or platform strategy review.
Most Atlassian consultants have implemented Jira for many clients. I have owned it for 10,000+ users at a Fortune 500 company, managed HA/DR, absorbed the governance failures, and built what actually works. That is a different kind of knowledge.
For teams struggling with Jira performance, workflow complexity, governance gaps, cost, or scaling issues.
Deliverable: written platform health report with prioritised recommendations · Typical engagement: 2–3 weeks
Workflow design, permission models, project hygiene, space governance, app rationalization, and operating standards.
Deliverable: governance framework document and implementation plan · Typical engagement: 4–6 weeks
License cleanup, marketplace app review, build-vs-buy decisions, and SaaS portfolio optimization.
Deliverable: savings analysis and rationalization roadmap · Typical engagement: 2–4 weeks
Jira / Confluence migration planning, Data Center to Cloud readiness, risk review, validation, and cutover planning.
Deliverable: migration readiness assessment, risk register, and cutover plan · Typical engagement: 4–8 weeks
Forge apps, ScriptRunner, REST APIs, CI/CD integrations, SSO/SCIM, reporting, and operational automation.
Deliverable: automation design spec and implementation · Typical engagement: varies by scope
Platform operating models, engineering governance, SDLC tooling strategy, and board-level technology advisory.
Deliverable: strategic recommendations report or ongoing advisory retainer
Interested in working together?
Start a ConversationAll services are delivered by Harwansh Pratap Tiwari as an independent consultant, not as an Atlassian Solution Partner or channel partner. Engagement outcomes depend on agreed scope, client environment, and cooperation. Past results described on this site reflect prior employment roles and are not guarantees of consulting outcomes. Currently accepting a limited number of new engagements.
Lead enterprise platform engineering for 10,000+ global users across Jira, Confluence, Jira Align, JSM, and related development tooling.
Owned L3 administration for Jira, Confluence, and Bitbucket for 2,000+ users. Built REST API and scripting frameworks for provisioning, maintenance, and CI/CD integration.
Advanced Jira and Jira Align administration for 45,000+ users. Implemented SAFe portfolio-level planning across 100+ teams and led Server to Data Center migrations.
Supported Jira and Confluence across 1,500+ users, configured workflows and permission schemes, managed plugins, and built dashboards for engineering visibility.
Managed onboarding, access provisioning, SLA adherence, and foundational Atlassian platform operations for 500+ users.
I write about enterprise Atlassian platform engineering, Jira governance, workflow simplification, cost optimization, and the shift from tool administration to platform architecture.
A practical breakdown of how plugin rationalization, build-vs-buy decisions, automation, and platform governance helped reduce Atlassian ecosystem costs without cutting users.
Why enterprise Jira ownership must evolve from reactive administration to platform architecture, system design, governance, scalability, and business impact.
A governance-focused article on why excessive team-level customization creates complexity, inconsistency, reporting issues, and operational drag at enterprise scale.
Why many Jira problems are decision-making and governance problems, not feature gaps — and how better platform decisions improve outcomes.
A practical look at workflow complexity, process drag, and why simpler Jira designs often improve delivery speed and user adoption.
An article on hidden Jira friction, platform bloat, configuration debt, and the small inefficiencies that reduce team productivity over time.
Facing similar Jira, Confluence, or Atlassian platform challenges?
I help enterprises simplify governance, reduce platform cost, improve performance, and scale Atlassian ecosystems with confidence.
Golden Gate University
Research Focus: A Framework for Financial Goal Planning and Investment Decision-Making among Young Middle-Class Salary Earners in India.
Electronics & Communications Engineering · Rajiv Gandhi Prodyogiki Vishwavidyalaya
Whether you're scoping a consulting project, exploring an advisory engagement, or hiring for a platform leadership role — I'd be glad to hear from you. Available for remote consulting globally and in-person in Bengaluru.